Modérateurs: uranus-13, ycorp, chris-s
angelagates29 a écrit:We purchased the Neato XV 25 about a year ago and began to have issues with it about 2 months ago. The unit would not turn on after it returned to its base to charge and would sometimes die on the way back to the base or during cleaning. When the Neato would “die” it would be completely unresponsive with nothing displaying on the LCD and the green LED light only partially illuminated. We would not even be able to power it on and off with the main power button. The only way we would be able to get the unit to turn on again would be to remove the batteries and leave them out for a few minutes before plugging them back in. About a week ago we were unable to get the Neato to turn back on no matter what we tried.
I figured the issue was a battery issue and so I ordered replacement batteries from kelrobot and received them this afternoon. I have replaced the old batteries with the new ones and I am still unable to get the Neato to turn back on. I have re-tried the old batteries and still no luck.
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