See complete analysis and treatment at English forum
http://www.robotreviews.com/chat/viewtopic.php?f=22&t=19388The mechanics of the drive wheels causes lifting the side when rubbing against obstacles, similar to a motorcycle "wheelie", tripping a sensor for lifting off the floor, shutting down for safety. The software is inadequate for this detail, compared to other brands. The wheels can be held in to prevent tripping this sensor, without interfering with operation. The larger 4 inch wheels on the 9000 series, compared to 3 inches on smaller vacuums, may play a role in this. The 9350 added some counter weights in the front to respond to this problem, but may not be sufficient.
If your model is European and uses Virtual Guards instead of mag strips on American models, it is possible to add mag strip sensing with electronics hobby work. See thread at English forum
http://www.robotreviews.com/chat/viewtopic.php?f=4&t=20181My 9250 has run nearly 400 times with no apparent wear on the battery yet. I have used both older Roomba and Neato robots, and have better results with this Samsung. I especially like the washable filters, and have never had to buy accessories to keep it running.
I also like a feature only on the higher end 9000 series models where an indicator lights if the filter is clogged and needs cleaning, apart from whether the bin is full.
It all depends on your particular premises and needs, which robot is best, as well as price of course.
One newer feature in other brands is virtual boundary marking, on the computer screen, in place of physical barriers or mag strips. A puzzle remains however, of how to get a map to mark up without getting stuck for lack of boundaries -- "catch 22".