I have a 9250 with WiFi connected to SmartHome android app.
If you swipe at the top of the home screen another page with settings and options appears.
In Settings there is "add a device" to register the robot.
Check Youtube for any videos.
Not sure this can help. It is also possible for Samsung's server to be out or over-loaded.
When setting up the smartphone talks to the robot directly to enter the router password. Then everything goes through the router. Samsung's server is not always used. Smartphone must be near the robot when setting up, to get a connection directly.
Follow directions in the robot manual. The 9250 manual was good. The router must be setup to meet the specifications, using DHCP etc.
On the 9250, pressing the Clock setting key on the remote several seconds shows "AP" (for app) on the robot, indicating it is talking to the smartphone directly to get a router password.
- WiFiSetUp.jpg (31.04 Kio) Vu 6924 fois